Successfully completing the First Advantage Check Form is an important part of our process at WEX.
- Within 24 hours of accepting your offer of employment you should receive an invite from First Advantage to start your background check.
- Please start the process immediately—if you wait, your first day of work might be pushed back.
- First Advantage may contact you if any additional information is needed to complete the process. Please, reply to the email with the correct information requested.
- 24h to complete – Urgency is key: Please start your background check process immediately. Any delay starting your background check or submitting documentation will result in your start date being delayed.
- Check your Spam/Junk folder for background check invites!
Resources:
If you do not see your background check email from First Advantage or need additional support email FinBiz.ClientCare@fadv.com
Logging in
Within 24 hours of accepting your offer, you’ll receive two emails from wexinc@myworkday.com:
- Email 1: Your Workday username and the login URL
- Email 2: Your temporary password
When you log in for the first time, you will be prompted to create a permanent password. If you have trouble accessing your account, please contact passwordreset@wexinc.com for assistance.
Onboarding Tasks in Workday
Please review the Workday Task Onboarding Guide to get started. All tasks must be completed before your start date.
Form I-9
- Within your Workday inbox, you will find the Complete Form I-9 Section 1 task. This must be finished prior to your first day of employment.
- Review the How to Upload your I-9 Documents to upload your required documents in Workday.
Deadlines
- Section 1 – Must be complete by your first day of employment.
- Section 2 – Within your first three days of employment, you’ll have a quick video chat with HR to finish your paperwork. Just make sure to have your original IDs ready to show on camera.
- WEX is unable to continue with employment if this deadline isn’t met and may place the employee on unpaid leave pending successful completion of Form I-9 and/or terminate their employment.
Day one at WEX
We are excited to be the first ones to welcome you on your first day!
Step 1: Log in to Your Computer
Your initial task is to log in to your computer using the credentials that were sent to you via email.
- Didn’t receive the email or need first-time login instructions?
Step 2: Attend Your Sessions
All new hires will attend two essential sessions on their first day. Meeting invites will be sent to your personal email.
- Starting at WEX: Tech Connect | Mondays at 09:30 AM EST
- Focus: Equipment setup and technical support.
- Starting at WEX: Live Session | Mondays or Tuesday if Monday is a US holiday at 1:00 PM EST (US)
- Focus: Your official WEX welcome and insights into what’s next.
