You are joining WEX: a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.
To learn more about our story and values, visit our Culture Playbook!
Onboarding Checklist
This page contains tasks to be completed during your onboarding period (from pre-start to your first day). Follow this checklist and check the instructions of each task to ensure a smooth onboarding experience!
Checklist you must complete before your Start Date
Complete your background check application using the link from Sterling. (See the “Background Check” tab for more details)
Complete your Workday onboarding tasks prior to your start date. (See the “Workday Onboarding” tab for more details)
Respond to the secure email you received from GTAOnboarding@wexinc.com with the documents you want to use for employment authorization. (See the “Employment Verification” tab for more instructions)
1st Day Onboarding Tasks
Checklist you must complete on your First Day
Log into your laptop on your start date – Do not attempt to log in before. (See the Equipment Setup Instructions for more details)
Attend New Hire Orientation (NHO) on your first day. (See the “Day One at WEX” tab for more instructions)
Complete Form I-9 with an Onboarding Specialist within 3 business days of your start date. (See the “Employment Verification” tab for more details)
Successfully completing a background investigation is a prerequisite of your employment at WEX.
You should have received an email from Sterling, our 3rd party background check provider, to complete a background check application. Please check your spam or junk folder if you don’t see it in your inbox. Please reach out to gtaonboarding@wexinc.com if you did not receive an email from Sterling within 24 hours of accepting your offer.
Your start date may be delayed if your background check is not cleared one week before your start date. To avoid this, please complete the background check application via the email link as soon as you receive it. It is also critical that you respond immediately to any additional requests for information from Sterling.
If your role requires WEX Health access, you will be required to complete a drug screen. A separate email will be sent to you from Sterling with information about completing it with a lab in your area. It is important that you go to the lab as soon as possible to allow enough time for results to be processed. Drug screen orders expire 5 business days after being initiated.
Workday is the WEX employee portal
Within 24 hours of offer acceptance, you will receive two emails from wexinc@myworkday.com. The first will include your Workday username and the URL to access Workday. The second email will include your temporary password.
Check the emails to login your first time
Choose a new password
Once you log in, you will see your onboarding tasks.
If you are experiencing problems with your password, please contact us via email at passwordreset@wexinc.com
All tasks noted in this document should be completed before your start date
Check the Workday Task Help Guide to help you to complete these tasks. Be sure to open and review each carefully as they include time sensitive details and information.
Note: You will need to complete the first 5 tasks for the others to become available. Below, you can check the main groups of tasks that will appear sequentially for completion.
Group 1 Tasks:
These tasks must be completed before the remaining onboarding tasks in Group 2 will populate in your Workday Inbox.
Enter Personal Information
Enter Contact Information
Change Emergency Contacts
Veteran Status Identification
Submit Government ID (SSN for US)
Group 2 Tasks
These tasks will populate in your Worday Inbox upon completion of Group 1 tasks.
State and Local tax withholding Elections
Federal tax withholding election
Self Identification of Disability (U.S. Only)
401(k) Acknowledgment
Payment Elections (Direct Deposit)
Complete Form I-9 Section 1 (You will receive an email from GTAOnboarding@wexinc.com with instructions on how to complete Section 2)
Company and Benefit Documents
WEX Policies Acknowledgement
Change my Photo (Note: After you successfully upload your photo, it will not appear in your profile until after your start date.)
Form I-9
U.S. Citizenship and Immigration Services (USCIS) requires all employers to properly complete and retain a Form I-9 for every person they hire for employment. Employees must provide documentation to their employers to show their identity and authorization to work.
Given our largely remote workforce, Section 2 of your I-9 will be completed via a short video meeting with a WEX Onboarding Specialist.
Deadlines
Section 1 – Must be complete by your first day of employment
Section 2 – Must be completed correctly and submitted by the end of the 3rd business day after the employee’s first day of employment. If you start on Monday, it must be completed by Thursday at 5pm EST.
WEX is unable to continue with employment if this deadline isn’t met and may place the employee on unpaid leave pending successful completion of Form I-9 and/or terminate their employment.
Day one at WEX
On your first day at WEX, your initial task will be to log in to your computer!
Remember: Use the login information sent you from your manager. Do Not Attempt to login until your first day.
After your login, you will attend the New Hire Orientation at 11am EST, or at 10am EST for technical support.
Welcome to WEX
We’re thrilled to have you join our team and embark on this exciting journey together. As you settle in during your first week, our focus will be on ensuring you feel welcomed and equipped with the knowledge you need to thrive at WEX.
In the following weeks, from day 2 through day 90, your onboarding journey will continue to unfold, offering deeper dives into various aspects of our organization. You’ll have the opportunity to learn more about our:
Vision, Mission, and Values: Gain insight into what drives us as a company.
Employee Resource Groups & Diversity and Inclusion: Explore our inclusive culture and connect with employee resource groups.
Employee Benefits: Discover the comprehensive benefits available to you.
And this is just the beginning! As you progress through your first 90 days, you’ll have opportunities to connect with colleagues, participate in training sessions, and immerse yourself in our culture.
