You are joining WEX: a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.
To learn more about our story and values, visit our Culture Playbook!
Onboarding Checklist
This page contains tasks to be completed during your onboarding period (from pre-start to your first day). Follow this checklist and check the instructions of each task to ensure a smooth onboarding experience!
You should complete the tasks below before your Hiring Date!
Complete your Workday onboarding tasks up to 24 hours after receiving it. (See the “Workday Onboarding” tab for more Instructions)
Fill out the Benefits Forms (sent by Docusign). (See the “Workday Onboarding” tab for more details)
Attend the Hiring Medical Exam Appointment (will be sent in your personal email, soon.)
1st Day Onboarding Tasks
You should complete the tasks below in your First Day at WEX!
Log into your laptop on your start date – Do not attempt to log in before. (See the Equipment Setup Instructions for more details)
Attend New Hire Orientation (NHO) on your first day. (See the “Day One at WEX” tab for more instructions)
Successfully completing the Sterling Background Check Form is a important part of our process at WEX.
You received an email from Sterling and you have already completed the application.
Sterling may contact you if any additional information is needed to complete the process. Please, reply the email with the correct information requested.
IMPORTANT! If you have any questions regarding any information or additional documentation requested, please refer to our guideline to get more orientation.
Workday is the WEX employee portal
Within 24 hours of offer acceptance, you will receive two emails from wexinc@myworkday.com. The first will include your Workday username and the URL to access Workday. The second email will include your temporary password.
Check the emails to login your first time
Choose a new password
Once you log in, you will see your onboarding tasks.
If you are experiencing problems with your password, please contact us via email at Passwordreset@wexinc.com
All tasks noted in this document should be completed in 24 hours after you receive it.
Before start: Check the Workday Task Help Guide to help you to complete these tasks. Be sure to open and review each carefully as they include time sensitive details and information.
Note: If you do not complete them by the deadline, it will not be possible to progress to the next step.
You will receive a email from Docusign with different forms to fill:
Taxes (Imposto de Renda): Include all your dependents in the IR, if you don’t have any, please, just choose the correct option and sign the form.
Medical Assurance Bradesco: Include your dependents in the Medical Assurance Plan. (Eligible Dependents – Children up to 29 years old and spouse)
Monthly Salary Advance
Life Insurance
If you have any question about the form, please check details in the Workday Task Help Guide.
If you have any question about this stage, don’t hesitate to contact the Recruiter who was responsible for your process.
After completing the tasks in Workday, please keep an eye on your personal email. We will send your Medical Exam Appointment by email, including the location and date.
All examinations are scheduled in the location you included in Workday.
Reminder: If you need to schedule your exam in a different location from your original address or are unavailable to attend the exam during your Hiring Process period please inform your Recruiter
Your 1st Day at WEX starts on 09:00 AM (BR Time) and your initial task will be to log in to your computer. All these details will also be sent by email in the week before to your Hiring Date.
Remember: Use the login information sent you from your manager. Do not attempt to login until your first day.
After you complete your first login, you can check the New Hire Orientation Invitation, in your Google Agenda.
Problems with the initial login? If you experience any issues with your initial login, please use the Onboarding link we sent to your email and join the room from your personal notebook. The IT Support team will be in the room and will be able to assist you.
Click here if you have questions or need technical support
Welcome to WEX
We’re thrilled to have you join our team and embark on this exciting journey together. As you settle in during your first week, our focus will be on ensuring you feel welcomed and equipped with the knowledge you need to thrive at WEX.
In the following weeks, from day 2 through day 90, your onboarding journey will continue to unfold, offering deeper dives into various aspects of our organization. You’ll have the opportunity to learn more about our:
Vision, Mission, and Values: Gain insight into what drives us as a company.
Employee Resource Groups & Diversity and Inclusion: Explore our inclusive culture and connect with employee resource groups.
Employee Benefits: Discover the comprehensive benefits available to you.
And this is just the beginning! As you progress through your first 90 days, you’ll have opportunities to connect with colleagues, participate in training sessions, and immerse yourself in our culture.